Return Policy

We strive to provide our customers with high-quality and stylish clothing. If, for any reason, you are not completely satisfied with your purchase, we are here to help. Please read our return policy carefully to ensure a smooth return process.

1. Eligibility for Returns:

• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

• Returns must be initiated within 5 days of the delivery date.

2. Items Excluded from Returns:

• Personalized or customized items.

• Items marked as final sale.

3. How to Initiate a Return:

• Contact our customer service team at speedybiz23@gmail.com within [5 days] of receiving your order.

• Provide your order number, the item(s) you wish to return, and the reason for the return.

4. Return Shipping:

• Customers are responsible for the cost of return shipping.

• We recommend using a trackable shipping service to ensure that we receive your return.

5. Refund Process:

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

• If the return is approved, a refund will be processed to your original method of payment within [7] business days.

6. Exchanges:

• We currently do not offer direct exchanges. If you need a different size or color, please return the unwanted item and place a new order.

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund.

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Thank you for choosing Quality Innovations. We appreciate your business and are committed to ensuring your satisfaction.